Privacy policy

Mobilier Kanvass (hereinafter “Kanvass”) undertakes to protect your personal information and privacy in accordance with the law. These procedures apply to all natural persons who do business with Kanvass, including customers, suppliers and others.

The personal and confidential information that you provide to us when opening your account on the Kanvass website (hereinafter “Kanvass.ca”) is used exclusively to ship your orders and send you advance notice of promotions and other information.

By choosing to use Kanvass.ca or any other Kanvass service that involves the disclosure of personal information, you agree to the Kanvass’ practices regarding the handling and the protection of your personal information, as defined in this statement. In particular, you agree that Kanvass will collect your personal information in compliance with these procedures.

Kanvass reserves the right to modify its procedures relating to the protection of personal information and access to documents at any time.

Disclosure of your personal information to third parties

By guaranteeing the utmost confidentiality, Kanvass undertakes not to disclose or sell to third parties any personal information whatsoever regarding you or the recipients of your purchases, except as provided by the law.

Collection and use of personal information

To process an order, we need to know your name, email address, phone number, and the addresses where the products are to be delivered and billed. This will enable us to process and track your orders in strict compliance with our security procedures.

The billing and delivery addresses that you provide us with, will serve the sole purpose of reusing them, with no time limit, in the event that you place other orders. In these cases, Kanvass will not use those names and addresses for promotional purposes, unless you specifically consent to such use.

We also ask for your telephone and fax numbers so that we can quickly contact you should problems relating to the content of your orders or delivery arise.

You email address is essential in order to access our services when you register on Kanvass.ca or send us comments that require a reply.

We also need this information if you want to enter one of our contests, be informed of a special promotion, or be notified of the arrival of a product that you have reserved.

If you fail to provide us with the above-mentioned personal information, we will not be able to process your orders or follow up on any other requests relating to Kanvass’ services and activities.

Security

For online purchases on Kanvass.ca, your credit card information is securely transmitted over the Internet throughout the entire transaction process, by employing an encryption technology (the Secure Sockets Layer protocol) used by your browser and by Kanvass.ca. No credit card information is stored on Kanvass.ca.

Cookies

Cookies are data packets that an HTTP server saves on your computer’s hard drive in order to identify the computer (not the user). Our cookies contain no personal information. They simply make it possible for us to perform various operations, such as processing your orders or remembering the products that you have selected when visiting our site.

Most browsers automatically accept cookies. However, you can avoid cookies by changing your browser’s privacy settings. Even without cookies, you will still be able to access most of the promotions on our website, and place orders.

Changing your personal information on Kanvass.ca

At any time, you can consult and change any of your personal information, such as the delivery and billing addresses or phone number, which have been saved in MY ACCOUNT.

If you no longer wish to receive our newsletters, you can unsubscribe by checking the appropriate box in MY ACCOUNT.

Last update: September 2015

For more details, please contact us at [email protected].